Frequently Asked Questions
Where are you located?
Our Capel facility covers two industrial size blocks at 11 & 13 Ilmenite Crescent.
Our Augusta facility is also in the locality's light industrial area. We are found at 28 Brindley Street.
How often can I access my items in storage?
You will have access 7 days a week to your goods in storage during daylight hours. We are open for enquiries 24/7.
How do I move my items into storage?
You will have to organise the transport of your belongings to your storage space. We can recommend a number of reliable removalists if required.
What size unit or self-storage lot will I require?
When stored correctly, you can fit a surprising amount of goods in our storage units, for example an average 4 x 2 home’s contents can fit into a 6 x 3 m space. If you are unsure how much space you need, contact us and we can provide some guidance.
Am I able to get a discount?
Discounts MAY apply for long term pre-paid bookings or multiple self-storage unit/lot bookings. Enquire with our friendly team to find out if you’re eligible.
What about security?
You will need to supply your own padlock - we recommend a padlock with at least a 10mm shank.
How long has Bigbox Self Storage WA been around?
Phil, Bigbox Self Storage WA owner, has been in the self storage industry and a member of the Self Storage Association of Australasia since 2001.
How does the monthly arrangement work?
The terms of an agreement with Bigbox Self Storage is that all customers are required to pay for their space/s 1 month in advance.
What if I vacate my goods before the end of my paid month?
You will be refunded the difference at the daily rate.
How do I pay?
Our preferred option is by bank transfer, however we also accept cash or cheque.